This website is owned and operated by XVIII and Company, LLC, dba Pané Marketing ( “Company,” “we,” or “us”).
There are no refunds and no exceptions anytime. Due to the digital nature of the products and services and the unlimited access provided to your active account, we do not provide refunds after purchase or renewal. Please note we are a digital product based platform and we provide access to digital products that we create or that we hire contractors to create. To keep our operating costs and pricing low, and to provide ease of use for customers, we create digital products and hire contractors to create digital products in bulk and offer unlimited downloads to all new and existing digital products and services once uploaded to the website. Because access is unlimited to active accounts and subscriptions, we do not keep track of your downloads. Therefore, we do not, and are not obligated to, track what you use, when you use it, or how many times you access each item. For these reasons, there are no refunds and no exceptions anytime.
You are responsible for the use of the products or memberships you’ve purchased while your account is active. When membership and subscription account expire, your access to products are removed.
You may cancel your subscription and/or account with us at any time; however, there are no refunds for any such cancellation. When you cancel a subscription, your status will change to pending cancellation and your access will remain available until the date your subscription expires. Once it expires, your access to all digital products and services is removed automatically.
All membership plans, subscriptions, and installment plans include automatic re-billing for your convenience. You shall be responsible for your subscription account and maintaining your payment method, whether billing is automatic, paused, or canceled.
The company is not obligated to remind you of the automatic subscription re-billing or manual subscription re-billing that you have set up on your account dashboard. Emails sent to you from the company about your subscription account status are sent as a courtesy and are not obligated by these terms and conditions.
Cancellation requests received after the automatic renewal has taken place will not be eligible for a refund.
- Email firstname.lastname@example.org to request an account cancellation and you’ll receive confirmation of your account’s cancellation within 24 hours.
Refunds will NOT be given in the event that you do not cancel your membership prior to your renewal date. No exceptions will be made.
If you would like to prevent any future auto-rebilling of your membership or subscriptions, you can cancel your current membership plan at any time by emailing email@example.com.
You will continue to have membership access until the end of your current plan, but you will not be re-billed at the end of the term.
Installment payment plans for courses and coaching are not eligible for cancelation at any time.
In the event that Pané Marketing suspends or terminates your account or these terms for any reason, you understand and agree that you shall receive no refund or exchange for any Pané Marketing Property or any fees for any portion of the Service, any content or data associated with your account, or for anything else.
In the event Pané Marketing makes an exception and issues a refund (which it is under no obligation to provide), you understand and agree that you must immediately retrieve and delete all relevant product files from any and all places you have distributed the files to and all computers you have downloaded them to.
You also understand and agree that once a refund is requested you are not permitted to exploit the product files in question and immediately upon receipt of a refund all licenses to such product files and underlying content are revoked and you are not authorized to use the product in any form or for any purpose whatsoever.
If you have questions or need help please contact us at firstname.lastname@example.org